Margin Notes

...Another tool I have found is to review margin notes of managers, directors, and above. When available, if you are able to take a look at meeting agenda's, presentation handouts, status reports, and the like you may notice something quite interesting. The handwriting which people place on these documents are far more than simple markings. The handwriting which in the margins is the individual's personal take on specific items. In a similar way that handwriting analysts are able to understand a writer from their handwriting (based a direct connection from brain to pen to paper), margin notes are created in the same way...

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Leading at the Edge

...At the edge, the action is about change. The action is about identifying a vision and working towards transformation of an organization. In the post noted above, Edge IT is defined as functions and services that rhyme with IT Strategy, workforce planning, financial and operational modelling, scalability and capacity planning. This is an area where leadership makes all the difference...

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Managing at the Core

...This is also the area where truly great IT organizations separate themselves from their peers. Organizations which are able to articulate the problems to solve, the benefits and costs in doing so, and have develop a well though through approach in addressing the problem have a huge leg up. By doing so, the organization can avoid false starts and mis-direction, early involvement of stakeholders instead of late, and the projects have a better chance of running to conclusion. In general, this will provide a more efficient use of capital.

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IT Farming

...One interesting aspect to explore here is not the comments or absence of them, but how the situations being commented on came to be. While many times these comments can refer to specific events, more often than not, when you dig beneath the surface, you will find that what is being reacted to is a systemic condition, the seeds (either crop or weeds) of which had been planted long ago.

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Hey CIO, How Are Your HR/OD Skills?

Organizations morph. Sometimes the change is slow over time, sometimes rapid as part of a merger. What was effective structurally at one point inevitable deconstructs as the organization it supports changes. As people move in and out of the organization personalities change the roles and by association how the work gets done. Informal structures emerge and at some point the formal organization becomes a hinderance as opposed to a means to facilitate and support successful results.

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