Hey CIO, How Are Your Legal Skills?

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What at one time consisted of determining departmental headcount now looks at how to augment this with contractors, consultants, and outsourcing firms. While the workforce plan provides the overall guidance, contracts are where the rubber meets the road. This is where you precisely define the products and services required, and the terms and conditions which go along with the acquisition. Knowing how to negotiate these contracts and the obligations of the parties is a core skill in the delivery of Information Technology.

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Do You Need a Business Case?

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I frequently work with organizations at the lower end of the maturity scale, due to no fault of their own. In many cases business has rapidly outgrown the IT capability or capacity to support them, or there was a conscious prior decision to outsource much of the IT operation and is now being brought back in house albeit without the people or process infrastructure to support it. In these cases, IT Departments which demand to have solid business cases before they undertake any new work are doing themselves and their organizations a disservice.

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